FAQ: 7th Sea: Second Edition
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Do I need to update my address for my later shipments? No. All post-Core Rulebook shipments will use a coupon system through our webstore. We'll send you a "100% off" coupon when things are ready, and you can use that coupon on our webstore to get the books shipped directly to your most current address.

Are you going to translate 7th Sea: Second Edition into other languages?

Yes! Once this campaign ends, we're going to be working with a number of publishers to translate 7th Sea: Second Edition into German, French, Spanish, and more. We'll keep up updated as we finalize those agreements. Last updated: Tue, Feb 9 2016 5:35 pm EST

Will you open up more high level tiers?

We're looking at those tiers right now and trying to figure out how much more we can realistically offer. We'll let you all know in advance of us opening any up, but we're not expecting to have a lot more capacity there. Sorry! Last updated: Tue, Feb 9 2016 5:35 pm EST

Are you looking for writers for all these books?

At the moment, no. But we will be doing an all-call for writers once the campaign is over. Try to get your writing samples in order and be ready for that call in late March. Last updated: Tue, Feb 9 2016 5:44 pm EST

Will you be using a pledge manager like Backerkit?

Yes! We'll be using Backerkit when the Kickstarter closes, so you'll be able to update your address, add on more books, etc. Last updated: Fri, Mar 11 2016 2:25 am EST

Can I get some of this stuff later?

All of the books in the line will be available in retail stores. The other add-ons will depend on our leftover stock. We may or may not have things like dice or hero points a year or two after we initially fulfill them. Last updated: Fri, Mar 11 2016 2:25 am EST

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: October 2016

Last Updated At: 04/02/16
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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